Returns and Refunds

Returns and Refunds:

Returns are accepted within 14 days if you no longer need an item. If it’s not our error, return shipping and a restocking fee will apply.

For incorrect items we’ve shipped, we’ll cover the return/exchange costs. Refunds will be processed within 48 hours of receiving the returned item.

Damages:

For damaged items, contact support@blackrockparts.com with photos, and we’ll arrange replacements.

Cancellations:

To cancel an order, notify Black Rock Trailer Parts by 2:00 PM CST the same day. If canceled later, shipping fees will apply.

Warranty:

Manufacturer warranties apply to our products. They do not cover service costs like towing or incidental damages. For warranty questions, contact support@blackrockparts.com or call 813-761-4188